Time-to-Close Sprint
Shrink resolution times. Restore confidence.
This Execution Accelerator eliminates bottlenecks, streamlines handoffs, and improves responsiveness — so issues don’t linger and users regain confidence in IT.
🛡️ Revenue Protection
🤝 Customer Confidence
🔄 Agility & Resilience
What It Solves
- Slow resolution times frustrating business stakeholders
- Bottlenecks and handoff delays between resolver groups
- Missed SLAs undermining IT’s credibility
- Inefficient triage and unclear ownership creating chaos
How It Works
A targeted sprint that improves resolution times from every angle:
- Analyze your ticket lifecycle to pinpoint blockers
- Streamline handoffs and escalation paths
- Prioritize recurring and high-impact issues
- Coach teams on effective resolution practices
Why It Matters
Business users don’t care how many tickets you close — only how fast their issues are resolved. This Accelerator delivers measurable responsiveness and restores trust in IT.
What You Get
- Reduced average time-to-close across tickets
- Faster resolution of high-priority and recurring issues
- Clearer ownership and accountability at every step
- Improved SLA performance metrics and reporting
How This Accelerator Works
- Delivered under Allari’s Power of 15™ model
- No fixed fees — pay only for time consumed
- Fully transparent via OpenBook™ tracking
- No long-term contracts. No disruption. Just execution.
Already working with Allari? This accelerator runs inside your current execution flow. New to Allari? Start with our 30-Day Trial