Operational Excellence

Recurring Ticket RCA

Stop solving the same problem twice.

This Execution Accelerator pinpoints your most frequent recurring tickets and applies focused root cause analysis (RCA) to eliminate them at the source — freeing capacity and restoring stability.

🛡️ Revenue Protection
💲Cost Efficiency
🤝Customer Confidence

noise filter backlog incident relief
What It Solves
  • Tickets that resurface weekly or monthly, draining resources
  • Band-aid fixes that never stop the cycle
  • Lack of visibility into underlying causes
  • Ongoing chaos and wasted budget tied to repeat noise
How It Works

A fast, focused RCA sprint designed for measurable impact:

  • Identify and prioritize the top 3–5 recurring ticket types
  • Interview frontline team members + analyze system data
  • Trace issues to root causes — whether technology, process, or people
  • Build a clear, actionable fix plan with defined ownership
Why It Matters

Recurring tickets quietly bleed capacity and erode confidence in IT. Fixing just one pattern frees hours, reduces chaos, and restores trust across teams.

What You Get
  • RCA summary deck highlighting findings and patterns
  • Clear, prioritized fix plan with owners and next steps
  • Optional follow-through support to close the loop
How This Accelerator Works
  • Delivered under Allari’s Power of 15™ model  
  • No fixed fees — pay only for time consumed  
  • Fully transparent via OpenBook™ tracking  
  • No long-term contracts. No disruption. Just execution.

Already working with Allari? This accelerator runs inside your current execution flow. New to Allari? Start with our 30-Day Trial

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