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    FORENSIC OUTCOMES

    RESULTS THAT MATTER

    50+ enterprise implementations. 97% success rate. Real outcomes from IT leaders who recovered execution capacity.

    89%

    Closing Velocity

    92%

    On-Time Delivery

    19%

    Capacity Dividend

    100%

    Closure Rate

    Validated Client Outcomes

    CLIENT TESTIMONIALS

    What IT Leaders Say

    19%
    Cost Compression
    "The results were validated: 19% cost compression realized in Year 1 vs. budget, 100% closure rate with zero reopened tickets during stabilization, and average ticket closure dropped from 16 days to 1.77 days—an 89% reduction."
    Director of IT Operations
    HellermannTyton
    82%
    Faster Resolution
    "ID² eliminated the chaos in our intake. Before, requests came from everywhere with no clarity. After, everything went through a single channel. Ticket aging dropped from 16 days to 2.8 days."
    Director of IT Operations
    Manufacturing Company
    30%
    Capacity Recovered
    "The Power of 15 transformed our visibility. We went from guessing capacity to measuring it in 15-minute increments. We identified $840K in wasted capacity and recovered 30% of it in 12 weeks."
    VP of Engineering
    Manufacturing Technology
    74%
    Less Meeting Overhead
    "OpenBook gave us something we'd never had: the ability to lead proactively instead of reactively. Our board now trusts our IT reporting completely."
    CIO
    Enterprise Healthcare

    CASE STUDIES

    Execution Outcomes

    Real results from structured execution—not promises, metrics.

    INDUSTRY OUTCOMES

    Before & After Structured Execution

    01

    Manufacturing

    22-person IT team with 180-item backlog aging 16 days

    Before
    Ticket Aging16 days
    Strategic Capacity~20%
    After
    Ticket Aging2.8 days
    Strategic Capacity~60%

    16 days → 2.8 days • 40% capacity recovered

    02

    Healthcare

    Compliance-heavy IT with change management delays

    Before
    Change Success Rate~75%
    Audit PreparationBaseline
    After
    Change Success Rate99%+
    Audit Preparation50% faster

    99%+ change success • 50% faster audits

    Ready to Recover Capacity?

    Get a diagnostic assessment of your IT operations and discover your recovery potential.

    AMER | EMEA | APAC