Escalation Path Review
Clarity when it matters most.
This Accelerator reviews and optimizes your escalation paths — ensuring the right issues reach the right people, fast.
🤝 Customer Confidence
🔄 Agility & Resilience
💲 Cost Efficiency
What It Solves
- Unclear ownership of critical issues during incidents
- Bottlenecks and delays caused by poor escalation practices
- Over-reliance on senior staff for routine problems
- Missed SLAs and business frustration during high-impact events
How It Works
We audit your current escalation structure and make it work for your team and business:
- Map existing escalation tiers, roles, and responsibilities
- Identify gaps, redundancies, and points of failure
- Define clear triggers, contacts, and expected timelines
- Deliver a tested, documented escalation process with communication guidelines
Why It Matters
When an issue escalates, every minute counts — and confusion costs. This Accelerator eliminates ambiguity so your team can respond faster and with confidence.
What You Get
- Escalation map with roles, tiers, and contact information
- Defined triggers and escalation criteria for different incident types
- Recommendations for improving speed and accountability
- Executive-ready views for leadership teams
How This Accelerator Works
- Delivered under Allari’s Power of 15 model
- No fixed fees — pay only for time consumed
- Fully transparent via OpenBook tracking
- No long-term contracts. No disruption. Just execution.
Already working with Allari? This accelerator runs inside your current execution flow. New to Allari? Start with our 30-Day Trial