Historical account
Route email support through a shared queue
Service desk · Intake · Shared responsibility
- The challenge
- Requests arrived through separate conversations, calls and emails.
- What changed
- Email requests entered a shared queue, with Allari triage and escalation to the customer’s IT team.
Read the story →Hand-tool manufacturer
Consolidate reporting platforms and keep dashboards current
Power BI · JD Edwards source data · Reporting
- The work
- Allari rebuilt Sales and Manufacturing reporting and established a monthly changes-and-issues review.
- What changed
- Three reporting platforms became one, with matching filters, validated source data and ongoing iteration.
Read the story →Turn database backup checks into a monitored routine
Oracle database · Backup monitoring · Automation · Operating knowledge
- The challenge
- Recurring database checks needed a repeatable monitoring routine.
- What changed
- Allari implemented and validated scheduled backup checks, logging and email alerts.
Read the story →Published engagement
Manufacturer
Use specialist platform skills without a full-time hire
IBM Power · IBM i · HMC · JD Edwards EnterpriseOne
- The work
- Allari coordinated operating-system, application and infrastructure work across three logical partitions.
- What changed
- Support continued through successive upgrades and tracked audit recommendations, with business-process ownership retained internally.
Read the story →A JDE release is more than a package deployment
JD Edwards · Release coordination
- The challenge
- A production release needed coordinated deployment and operating checks.
- What changed
- Allari coordinated package deployment, service tests, processing checks and release closure.
Read the story →Published engagement
Healthcare manufacturer
Combine operations, IAM and reporting around a healthcare team
JD Edwards EnterpriseOne · Microsoft BI · Identity and access
- The work
- A cross-disciplinary team supported database operations, development, analysis, access controls and reporting.
- What changed
- The work included access recertification, segregation of duties and dashboards across eight production lines.
Read the story →Consumer-products business
A lean IT team needed broader support and tested recovery
JD Edwards EnterpriseOne · Oracle Cloud Infrastructure · DBWarm
- The challenge
- A small internal team could not cover every operating and recovery requirement.
- What changed
- Recovery readiness tested. Selected recurring database checks automated.
Read the story →Assessment delivered
Manufacturer
Manual processes complicated new-plant planning
JD Edwards EnterpriseOne · Finance · Inventory · Manufacturing
- The challenge
- Manual steps and spreadsheet workarounds complicated improvements and new-plant planning.
- What changed
- A nine-area assessment gave the customer process findings, improvement options and requirements for a new plant.
Read the story →Customer name withheld · Public sector
JD Edwards · Functional delivery · Fiscal-year rollover
Put a new fiscal-year rollover process into operation
A public agency put a JDE fiscal-year rollover process into use with documentation and training, while keeping remaining accounting exceptions visible.
Read the story →Customer name withheld · United States · Mexico · Canada
United States · Mexico · Canada · JD Edwards · Multilingual support · Service desk
Build a multilingual support team around the work
Allari assembled a multilingual JDE support team and connected its delivery platform with the customer’s service desk, bringing triage and specialist work into a coordinated service.
Read the story →Customer name withheld · Singapore
Singapore · JD Edwards · Functional delivery · GST configuration
Carry a regional tax change from requirements to production setup
Allari clarified the GST requirement, tested the configuration with users and completed production setup after a database refresh required repeat validation.
Read the story →Customer-reported result
Hand-tool manufacturer
Automated checks reduced manual handling
JD Edwards · Automated checks · Consumption
- The challenge
- Routine checks required human handling.
- What changed
- Reported handling time fell from 1.5 to 0.5 hours. Later reviews describe no charge for healthy automated checks.
Read the story →Global manufacturer
JDE operations competed with an SAP migration
JD Edwards EnterpriseOne · SAP transition · China operations
- The challenge
- Daily JDE operations competed with a major SAP transition.
- What changed
- Internal experts focused on SAP. Support resources reduced as regional cutovers progressed.
Read the story →Customer name withheld · Mexico
Manufacturing · JD Edwards · Technical assessment · Architecture
Give a JDE architecture decision a documented starting point
A technical assessment documented the JDE estate and organized findings and recommendations across six system areas.
Read the story →Customer name withheld · Ecuador
JD Edwards · Finance · Corrective work · Knowledge transfer
Make supplier-advance corrections traceable and teachable
Corrective scripts were mapped to affected transactions, handover documents were sent, and a complete training exercise succeeded in the test environment.
Read the story →Build JDE package cleanup into a controlled change
JD Edwards · Automation · Testing · Delivery documentation
- The challenge
- JDE package cleanup needed development, testing and a controlled release.
- What changed
- Package-cleanup automation developed, technically tested and deployed to production.
Read the story →Check the JDE configuration before building more code
JD Edwards · Landed cost · Functional analysis · Configuration
- The challenge
- A landed-cost requirement needed functional and technical investigation.
- What changed
- Finance approved a tested configuration solution, and Allari completed the production update.
Read the story →Customer-reported result
Control JDE patching costs without losing sight of production
JD Edwards · Patching · Budget visibility · Shared delivery
- The challenge
- Recurring patching required shared planning, testing and budget visibility.
- What changed
- Planning, access recovery, testing and production execution completed within an approved project budget.
Read the story →Give Power BI an inventory history your team can support
JD Edwards · Power BI · Inventory reporting · Operating procedures
- The challenge
- Inventory reporting needed historical snapshots and clear operating ownership.
- What changed
- Allari delivered an inventory-history solution for Power BI, with production deployment and an operating handover.
Read the story →JDE kit costs did not update after a same-day rerun
JD Edwards · Costing · Testing · Production deployment
- The challenge
- Kit costs did not update after a same-day rerun.
- What changed
- Allari fixed lookup and same-day rerun defects, tested the costing changes with users and deployed them to production.
Read the story →Correcting negative soft commitments in JD Edwards
JD Edwards · Inventory · Functional support · Validation
- The challenge
- Negative inventory commitments required investigation and validation.
- What changed
- Allari corrected negative soft commitments and checked the inventory report to confirm the exception had cleared.
Read the story →Build validation into the JDE integration
JD Edwards · Data validation · Automation · Delivery coordination
- The challenge
- A data-validation batch needed development, testing and delivery coordination.
- What changed
- Allari developed and unit-tested a JDE validation batch, coordinated review and completed the work.
Read the story →Handover in progress
Agricultural distributor
Functional support depended on one specialist
JD Edwards EnterpriseOne · Coupa / Billtrust workflows
- The challenge
- Business-user requests grew beyond the original technical-support scope.
- What changed
- Seven training processes completed. The broader shared-service handover remains in progress.
Read the story →Regional manufacturing operations
Deliver Brazil-specific JDE changes
Brazil · JD Edwards · Regional requirements · ERP transition
- The challenge
- Regional application requirements continued during a broader ERP transition.
- What changed
- Portuguese-language support connects the Brazil team with completed cBenef, invoice-data and OSGT work.
Read the story →Historical account
Keep a JDE project moving while production still needs help
JD Edwards · Development · Projects · Production support
- The challenge
- Planned JDE changes competed with unpredictable production needs.
- What changed
- Separate developers handled project delivery and production support during the same two-month period.
Read the story →Assessment and plan
Historical vulnerability assessment
Assess vulnerabilities and plan the upgrade
Vulnerability assessment · Dependency analysis · Change planning
- The challenge
- Scan findings needed dependency analysis and accountable action.
- What changed
- Allari mapped affected components, checked dependencies and documented a proposed upgrade path.
Read the story →Published engagement
Electronics manufacturer
Coordinate technical and user support across a global estate
JD Edwards EnterpriseOne · Database operations · IAM
- The work
- Allari phased database operations, service desk and functional and technical support into one operating relationship.
- What changed
- Monthly reviews connected queue performance, procedures and root causes with the customer’s priorities.
Read the story →Historical engagement
Dairy processor
Connect batch, interfaces and infrastructure support
JD Edwards EnterpriseOne · Batch operations · EDI interfaces
- The work
- Allari coordinated production support, batch monitoring, integration repair and infrastructure work.
- What changed
- The completed multi-year engagement ended in coordination with the customer’s transformation plans.
Read the story →Historical engagement
Global distributor
Adjust operating support to seasonal demand
JD Edwards · Access administration · Maintenance
- The work
- Allari and the customer defined delegated access and maintenance tasks, with procedures and escalation paths.
- What changed
- The operating mix could change with demand, supported by weekly effort and cost reporting.
Read the story →Historical delivery · 2024
Public transit agency
Upgrade the technology without changing the application
JD Edwards EnterpriseOne · Microsoft SQL Server
- The work
- Allari coordinated technical engineering, customer responsibilities, testing and the production upgrade.
- What changed
- The Tools and SQL Server upgrade completed in 2024 while retaining the existing EnterpriseOne application release.
Read the story →Upgrade completed
Manufacturer · Brazil operations
Carry a complex upgrade through cutover and into support
JD Edwards EnterpriseOne · Customs and tax integrations
- The work
- Allari coordinated retrofits, migration tests, mock cutover, training and documentation.
- What changed
- The nine-month 9.0-to-9.2 upgrade reached production; the same team continued tax and customs support.
Read the story →Upgrade completed · Support continued
Workforce services business
Keep the upgrade team through hypercare and ongoing support
JD Edwards EnterpriseOne · IBM iSeries · LDAP/SSO · WebLogic
- The work
- Allari prepared the baseline, rehearsed cutover, completed the production release and provided hypercare.
- What changed
- The application upgrade and hypercare completed before continuing into support; a later Tools upgrade remained in progress.
Read the story →Consumer-goods manufacturer
Coordinate a data center exit and a new logistics provider
JD Edwards EnterpriseOne · Cloud infrastructure · Logistics interfaces
- The work
- Allari coordinated infrastructure migration, three custom logistics programs and continuing application support.
- What changed
- The data center exit completed and the logistics programs went live on the closing date, followed by production support.
Read the story →Reported delivery result
Healthcare manufacturer
Replace manual reporting with a shared dashboard model
Power BI · SQL reporting model · JD Edwards source data
- The work
- Allari built a common reporting model for operations that had assembled spreadsheets by production line.
- What changed
- The published account reports a first dashboard in one week and reporting across eight production lines.
Read the story →Published engagement
Agricultural technology business
Match specialist capacity to seasonal demand
JD Edwards EnterpriseOne · Database administration · Development · QA
- The work
- Allari brought database, development and quality-assurance specialists into the customer’s operating hours.
- What changed
- Request routing and visible consumption supported seasonal demand within a not-to-exceed budget guardrail.
Read the story →Historical incident · 2021
Restore service after a production database failure
Production database · JD Edwards application · Recovery
- The work
- Allari restored a morning backup and applied transaction logs after database corruption interrupted processing.
- What changed
- A December 2021 review recorded the application back at 1 p.m.; further recovery-planning improvements remained follow-up work.
Read the story →Roadmap · Mixed delivery status
Global manufacturer
Keep regional operating requirements visible during transformation
JD Edwards regional operations · SAP destination program
- The work
- Allari organized regional compliance, sustainment and business requirements into a sequenced roadmap.
- What changed
- Support expanded while internal teams focused on SAP and reduced after regional cutovers; other roadmap items remained active or pending.
Read the story →
