Allari vs Spinnaker Support
Two fundamentally different approaches to ERP support. The question isn't which is "better"—it's what you actually need.
Spinnaker Support helps you reduce Oracle/SAP license fees and extend legacy system life. Allari recovers execution capacity and enables transformation. Here's how to choose.
Choose Allari If You Need:
- Capacity recovery, not just maintenance
- Support for ERP migration initiatives
- Embedded teams integrated with your org
- 30-minute response with financial SLAs
- Full operations: Execution Center, dev, monitoring
- Consumption pricing that declines over time
- Strategic initiatives alongside stability
Choose Spinnaker Support If You Need:
- Maximum Oracle/SAP license fee reduction
- Extend legacy ERP life indefinitely
- No planned cloud or ERP migration
- Pure maintenance, no operational change
- Tax and regulatory update coverage
- Vendor independence from Oracle/SAP
Key Performance Metrics
Side-by-Side Comparison
| Category | Allari | Spinnaker Support |
|---|---|---|
| Core Value Proposition | Execution capacity recovery + operations | Maintenance cost reduction |
| Response Time | 30-min guaranteed response (15-min avg) | SLA-based, typically 4-24 hours |
| Pricing Model | Consumption-based, 15-minute increments—costs decline | Fixed annual fee—typically 50% of vendor support |
| Migration Support | Enables transformation by absorbing operations | Extends legacy life, defers migration |
| Team Model | Embedded teams, become part of your organization | External support engineers on call |
| Scope of Work | Full operations: Execution Center, dev, monitoring, strategy | Maintenance, tax/regulatory updates, break-fix |
| License Fee Reduction | Not the primary focus | Core offering: 50%+ savings on Oracle/SAP fees |
| Capacity Recovery | 30-40% execution capacity recovered | Maintains current capacity state |
| SLA Guarantee | Financially-backed: service credits for misses | Contractual SLAs without financial penalties |
The Fundamental Difference
Allari: Execution Partner
Allari recovers the 30-40% of execution capacity typically lost to unplanned work, firefighting, and operational chaos. We don't just maintain your systems—we transform how work flows through your IT organization.
- • Embedded teams become part of your organization
- • Consumption-based: pay for work done, not time seated
- • Costs decline as systems optimize
- • Enables migration while maintaining production
- • Documents tribal knowledge, reduces key-person risk
Spinnaker Support: Maintenance Provider
Spinnaker Support reduces Oracle and SAP license fees by 50%+ through third-party maintenance. They extend the life of legacy systems, allowing organizations to defer or avoid expensive migrations.
- • Third-party maintenance expertise
- • Fixed annual fee, predictable costs
- • Tax and regulatory update coverage
- • Vendor independence from Oracle/SAP
- • Focus on extending legacy system life
The core question: Do you need to reduce maintenance costs on a stable legacy system? Choose Spinnaker Support. Do you need to recover trapped capacity, enable transformation, or fundamentally improve how your IT organization executes? Choose Allari.
Migration & Transformation Support
Allari Enables Migration
- • Absorbs production operations during transformation
- • Frees your team to focus on the new platform
- • Maintains stability while you migrate
- • Proven with S/4HANA, Oracle Cloud, Dynamics 365
- • Case study: W.L. Gore—3,500+ users, zero disruptions
Spinnaker Support Defers Migration
- • Extends legacy system life indefinitely
- • Reduces pressure to migrate to S/4HANA
- • Third-party support without vendor upgrade mandates
- • Ideal if you want to stay on current platform
- • Not designed to support active transformation
Pricing Philosophy
Allari: Consumption-Based
You pay for work completed, not time seated. OpenBook™ transparency on every dollar.
As systems optimize and automation increases, your run rate naturally compresses.
Spinnaker Support: Fixed Fee
Compared to Oracle/SAP vendor support fees.
Same cost whether you use support heavily or lightly.
Frequently Asked Questions
Common questions about choosing between Allari and Spinnaker Support for ERP support
Transparency Note: This comparison is created by Allari, so take it with appropriate skepticism. Spinnaker Support is an excellent choice for organizations focused on license-fee reduction and legacy system extension. We encourage you to evaluate both and choose based on your specific needs and transformation roadmap.