STATUS: CALIBRATED
REV: 2025.02
05 — SERVICE FINOPS
THE CAPACITY DIVIDEND:
CO-MANAGED IT UNIT ECONOMICS.
Every automation we deploy returns hours directly to your innovation fund. Not pocketed as vendor margin — codified as permanent capacity recovery.
02 — THE DIVIDEND FLOW
FROM LEAK TO DIVIDEND IN THREE STEPS
Traditional vendors profit from friction. We're financially incentivized to eliminate it. When a task is automated, the capacity is returned — not billed.
STEP 01
IDENTIFY THE LEAK
OpenBook™ surfaces repetitive tasks consuming disproportionate capacity. Example: 200 password resets/month = 50 hours of drag.
50h/monthCapacity Leak Detected
STEP 02
PRESCRIBE THE FIX
Stabilization prescription deploys a self-service portal. One-time engineering investment: 8 hours.
8hOne-Time Investment
STEP 03
RECOVER THE DIVIDEND
50 hours/month returned to your innovation fund. Not pocketed as vendor margin — redirected to your strategic roadmap.
600h/yrCapacity Recovered
03 — THE INCENTIVE STRUCTURE
THE FIXED-FEE TRAP VS. THE VELOCITY MODEL
Dimension
Traditional Vendor
Allari Velocity Model
Vendor Incentive
Maximize billable hours
Maximize automation
Password Reset (×200)
50h billed monthly
Automated → $0 recurring
Efficiency Gains
Pocketed as margin
Returned as Capacity Dividend
Transparency
Monthly invoice total
OpenBook™ ticket-level audit
Billing Granularity
Hourly / daily
Power of 15™ (15-min sprints)
All metrics OpenBook™ verified • Auditable to the ticket