Time-to-Close Sprint
Shrink resolution times. Restore confidence.
This accelerator targets your average ticket time-to-close, eliminating bottlenecks and improving responsiveness so issues don’t linger.
What It Solves
- Slow resolution times frustrating business users
- Bottlenecks and handoff delays between resolver groups
- Missed SLAs and declining trust in IT
- Inefficient triage and ownership confusion
How It Works
We attack time-to-close from multiple angles:
- Analyze your ticket lifecycle to pinpoint blockers
- Streamline handoffs and escalation paths
- Prioritize recurring and high-impact issues
- Coach teams on effective resolution practices
Why It Matters
Users don’t care how many tickets you close—they care how fast you close theirs. This accelerator restores trust by showing quick, measurable improvements in responsiveness.
What You Get
- A reduction in average time-to-close across tickets
- Faster resolution of high-priority and recurring issues
- Clearer ownership and accountability
- Improved SLA performance metrics
How This Accelerator Works
- Delivered under Allari’s Power of 15 model
- No fixed fees — pay only for time consumed
- Fully transparent via OpenBook tracking
- No long-term contracts. No disruption. Just execution.
Already working with Allari? This accelerator runs inside your current execution flow. New to Allari? Start with our 30-Day Trial