As Channellock embarked on a modernization journey, upgrading their primary ERP from JD Edwards World software to JDE Enterprise 9.2, the team encountered a skills gap in System Administration/CNC/DBA necessary for the upgrade. The limited local supply of JDE talent posed a significant challenge for ongoing support post-upgrade. Their initial solutions evolved from basic system administration to a comprehensive suite of JDE services and cybersecurity solutions.
Transitioned CNC and DBA services to Windows/SQL platform.
1.Deployed AllOut Security for simplified user access.
2. Replaced JDE scheduler with Tidal Automation Software.
3. Managed transition to Microsoft SQL Server.
4. Provided extended post-go-live support across JDE CNC, database, and development.5. Ensured JDE was up to date.
6. Implemented Darktrace AI Cybersecurity for proactive monitoring.
7. Introduced Microsoft BI for enhanced Sales intelligence.
8. Provided staff augmentation for system administration and cybersecurity.
9. Automated Penetration testing and instituted quarterly Vulnerability Management and Patching to mitigate cyber risk.
10. Upgraded helpdesk software for efficient issue resolution.
1. Channellock’s partnership with Allari marks a significant stride in efficiency and security, fortifying its manufacturing and US legacy.
2. Successful go-live for JD Edwards 9.2 and subsequent Tools Upgrade.
3. 24/7 JDE production support across various domains at the cost comparable to 1 FTE — a task requiring 4-6 FTEs otherwise.
4. Tidal Automation eliminated report execution wait times, with real-time error notifications enabling quick resolutions.
5. Regular Channellock-Allari strategy meetings to address a broader scope of challenges and swiftly resolve service issues.
6. 24/7 automated monitoring with JDE Orchestrator, saving 275 hours annually.
