Our Leaders

John Mathieu, Founder

Ravi Madhavan, Partner

Chris Metzger

"Routinely applying the change to keep IT assets secure can be challenging inside enterprise-scale environments. Not only does it require smart tools and strong processes to manage, but also clear communication which cuts through the noise and keeps stakeholders aligned with the ongoing mission. This is what Allari provides to our customers."

Milton Suarez

"My team studies our clients’ unique businesses to provide not only comprehensive IT support but also proactive recommendations, customized processes, and automated procedures. My goal is to give great service so the end-user remembers me next time we connect and is relieved when they realize I am working towards a solution."

Carlos Corral

"I’ve been in IT for 17+ years. Technology and processes can be learned and copied; Service instead is one of the few competitive advantages that can be sustained over time. Our goal is to provide such a level of service that not only our advantage is maintained over time, but can be transferred to our customers to support them in their process of generating added value."

Angela Ward

"I'm an IT Manager with more than 20 years of experience. I've managed operations for various clients in the oil and gas industry and have helped plan, assess, and forecast needs. I'm Qualys Certified. I work with our clients recording 1-1 sessions to define SOP's for their records & our staff's use to perform the tasks. I also manage/coordinate workloads, respond & keep them updated, as well as alert them of urgent matters. With the Allari team on your side you can breathe easier knowing that we have your back 24/7."

Eloy Rea

"As a trained engineer, I love the nuances of IT. I'm located in Quito, Ecuador, where I'm a Qualys Certified Scanning Strategies and Best Practice specialist. I'm a member of Allari’s Cyber Practice and a proud member of our ERP specialists team. Businesses require robust and flexible technologies to be competitive. They also need technical support that keeps the company’s culture and the human element in mind. Our clients know they can count on us to completely own issues until resolution, allowing them to forget about the tech-related stress and focus on their business."

Mayra Medina

"I believe in doing business with awareness, achieving success with ethics & a lot of hard work. My mission is to simplify everything and this requires very clear ideas, a good ability to define strategies and a great ability to work for objectives. Business and technology are always great together! In a world where the 2 have effectively merged into one, it's important not to lose sight of you and the warmth in which you should be treated. Behind all the commercial technology that we handle at Allari, we're people who take care of our clients and strive to help them meet the strategic objectives of their organization."

Our Vision

This may sound odd but we love working with IT leaders. We've worked with grumpy ones, hopeful ones and many who just couldn't find their way out of the weeds. Best of all, we have the privilege to be working with some of the best in the world. (whom are very willing to speak to you about their experiences with us) We've learned plenty of valuable lessons over the years and share these experiences as we move forward with our new customers. As you can probably tell by now, we firmly believe offloading the basic tasks and reinforcing core competencies is the very foundation that has allowed our IT leaders to achieve their best in class metrics -which ultimately has allowed them to achieve great things which means they get bigger raises, fatter bonuses and grandiose promotions. 🙂

Our Principles

Our Numbers 


Years Old




Supported Users


Customers Served


Tickets Fulfilled



Allari Timeline


The Beginning

The Beginning

John Mathieu started Allari in 1998 but officially incorporated Jan 1st of 1999. Allari originated as traditional Oracle JD Edwards consulting firm focused on application implementations and upgrades.


Ravi Madhavan Becomes A Partner

Ravi Madhavan Becomes A Partner

After a long day of work on a global implementation in Tuckahoe, NY back in 2000, Ravi & John decided to meet up for some exercise at a local basketball court. They both had ulterior motives. Ravi, the Grant Thornton project manager, was trying to recruit John. And, John, the founder of Allari and a member of Ravi’s project team, was trying to recruit Ravi. They quickly realized the other’s intentions and agreed to put destinies at the fate of a simple game of horse. They shook hands and started calling their shots. The score was tied “H. O. R. S.” and whomever missed the final “E” challenge had to join the other person’s company. The rest is history.




Transitioned from a small project focused consulting firm to a Managed Service Provider offering 24-7 support for JD Edwards OneWorld ERP software, Microsoft SQL, IBM’s DB2 and Oracle Databases. First MSP customer was Air Jamaica Vacations.


Expanded Service Practices

Expanded Service Practices

Add Database, Development & Business Analysis to MSP model


Global Expansion

Global Expansion

Begin a multi year Global Resource Model expansion into Ecuador, Argentina, Brazil & India


Overhauled Service Delivery Model

Overhauled Service Delivery Model

Move to Market Disrupting Service Model – ITaaS vs. Traditional MSP


Expanded Services

Expanded Services

Allari added Cyber Security as Core Competency. Hired and built out a Security Operations Center in Ecuador to be able to offer our customer base SOC-as-a-Service.


Qualys Certified Partnership

Allari Inc. Becomes Cyber Security Scanning Giant Qualys Certified Partner, As They Expand Their Production Support Services Into Cyber-Security Vulnerability, Protection And Remediation Area.


Darktrace Certified Partner

Allari Inc. Becomes A Darktrace Certified Partner, As They Expand Their Production Support Services Into Cyber Security Detection, Response And Vulnerability Management.

4r Soluciones Partner

Allari Inc. Becomes A 4r Soluciones Partner, To Provide Ecommerce, Web Development And Digital Transformation Services.