Oil and Energy Company selects Allari to upgrade Oracle’s JD Edwards EnterpriseOne version 9.0 to 9.2 in a new private cloud datacenter. The project will give the customer improved infrastructure with latest hardware and operating system (Oracle Linux), the latest version of EnterpriseOne Application and Tools Release and Oracle Database 19c. The project includes JDE and Database server installation, tools upgrade, ensuring code current and data migration and go live support.
Allari is proud to have been the selected Partner for a global material science company to provide global JD Edwards, Optio and Database Administration support for over 3000 users in North America, South America, Europe, and Asia. This will allow the majority of the customer’s support team to transition over to the 5-year SAP implementation project.
Manufacturing company hit by ransomware attack needed to prioritize cybersecurity to minimize the risk of being attacked again as well as make sure recovery is fast and less painful in case of another attack. The small IT team needed help to assess the current cybersecurity state including tools, process, and compliance. Then they also needed help to execute the day to day cybersecurity analyst role utilizing advanced platforms and tools such as Darktrace, Sophos and Mimecast.
Leading HR Services provider needed JD Edwards EnterpriseOne CNC (system administration) remote support to keep their ERP system up and running smoothly. Allari implemented their E1 maintenance program with daily system monitoring and periodic proactive maintenance tasks. These tasks are scheduled for overnight and weekends eliminating the burden to work off hours for the customer’s IT team. In addition, Allari provides 24/7 first line production support with immediate response for any incidents the customer runs into.
The Senior JD Edwards EnterpriseOne team at Wilbur-Ellis gained the control and insights they needed by switching from a flat-rate managed service engagement model to Allari’s flexible-consumption, IT-as-a-Service solution for their JDE CNC support.
With ITaaS, their team now has the ability to incrementally increase production support capacity on demand, allowing them to pivot attention towards higher value objectives when demands from projects or standard business cycles increase, along with the elasticity to reduce support consumption when demands are low. The metered accounting of the ITaaS approach also provides their JDE team with data-driven insights into their operations, resulting in continuous process improvements, which further reduce support spending and enhance user experience.