This Spotlight explores the use of a consumption-based, ‘as-a-Service’ IT support model (ITaaS) for JD Edwards CNC administration, an approach which can lower cost, increase accountability and enable greater flexibility for its customers.
Whether used as their primary support solution or as a supplement to existing in-house teams, companies like Channellock, Geneva Watch andSaputo Dairy are leveraging the ‘as-a-Service’ approach and cutting costs on their JDE CNC support. The ITaaS model means they have access to all the specialized CNC support skills they need, but no longer pay for downtime between recurring activities like Package Builds, Patch Applications or Troubleshooting and project work designed to enhance the capabilities and performance of JDE systems such as enabling Oracle Orchestrator or Application Interface Services (AIS), and the implementation of Oracle HTTP Servers (OHS) or LDAP for E1.
With no long-term commitment or minimum-use requirement, getting started with the consumption-based ITaaS model is risk free and can be done alongside your current CNC support solution. The ITaaS for JDE CNC Support page has details including cost, availability and scope, as well as additional resources to help you explore the ITaaS model.