Enterprise Application Support
Allari’s Enterprise Application Support (EAS) Service provides business analysis and development support to corporate applications to execute daily operational activities through a financially-backed service level agreement.
We design and execute a delivery model using a phased approach to understand the client’s needs, business, processes and how Allari can best integrate and improve the client’s Applications.
This service supports ERP, Business Intelligence and Reporting Tools across a wide variety of technology platforms and can also be combined with Allari’s EPS Service for infrastructure services related to the client’s applications for a more complete managed services solution.
|Business Intelligence and Analytics
Microsoft Excel, PowerPivot, Oracle Business Intelligence, JD Edwards OneView Reporting, Oracle BI Publisher Reporting
|Business Process Expertise
Business Process Expertise in Financials, Manufacturing, Planning, Sales Order Management and Supply Chain
|Enterprise Resource Planning
JD Edwards EnterpriseOne
Understanding requirements, business goals and strategy to develop plan to integrate the needed support services into Client’s processes.
|2. Knowledge Transfer
Allari team begins to understand the system, business and processes required for integration.
|3. Delivery Model Design
Design the management structure, delivery model, communications process, key performance indicators and logistics required to begin steady state delivery.
|4. Responsibility Transfer
Transfer services from current provider and resources to Allari.
5. Steady State Delivery
Key Processes and Skills
Management Methodologies and Tools
This is a 24×7 service supported by the Allari Service Desk.
Service Bundling Options
These services are appropriate for confidential and most types of restricted data.
This Service requires a Master Service Agreement (MSA) and a Service Level Agreement (SLA). After a one year commitment the agreement extends on a month to month basis.
2017-2018: Service Level Agreement:
Pricing for is based on the total of two components:
How To Order This Service
Call us at 866.937.2224 or contact us online.
Explore Our Services
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